Sign-in Methods and Trouble
Google and email sign-in — and what to check when a sign-in fails.
You sign in to Dividend Data one of two ways:
- Google — one click with your Google account
- Email — a password you choose (your address is verified with a 6-digit code at sign-up); you can also request a one-time sign-in link by email
Both land on the same account as long as the email address matches.
If the Verification Code Doesn't Arrive
- Check spam and promotions folders.
- Confirm you typed the address you meant — a code sent to a different address creates a different (empty) account.
- Request a fresh code from the sign-in screen.
Forgot Your Password?
Use the Forgot password link on the sign-in screen to reset it by email — or skip passwords entirely by signing in with Google on the same address.
If You Signed in but Your Data Is "Missing"
Almost always this means you're in a second account under a different email (e.g. you signed up with Google using your work address, then came back with a magic link to a personal one). Sign out, then sign back in with the original email. Your Settings page shows exactly which email you're signed in as.
Signing Out
Open your account menu (avatar, top right) and choose Sign out. This also ends the SSO session for this site.
Frequently Asked Questions
Can I change the email on my account?
Email is the key to your account, subscription, and add-in access, so changes are handled manually — contact support from the account you own and tell us the new address.