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ATHENS, Greece--(BUSINESS WIRE)--Omilia, the global leader in Self-Learning Agentic CX, and Atento, one of the world's largest providers of customer experience management and business transformation outsourcing services (CXM/BTO), today announced a strategic alliance to deliver transformative conversational experiences at scale. The partnership supports the evolution of Atento's portfolio, structured around three strategic pillars: AI Advance Insights, AI Agent Assist and AI Agent. The alliance.

Spanish company Atento's call centers, which serve clients of bank BBVA , may have violated employees' labor rights, Mexican authorities said on Wednesday.
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