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The heavy selling pressure might have exhausted for Telus (TU) as it is technically in oversold territory now. In addition to this technical measure, strong agreement among Wall Street analysts in revising earnings estimates higher indicates that the stock is ripe for a trend reversal.
Senior telecom executive David Fuller rejoins the company to lead consolidated consumer and business telecom portfolio as of September 1 st Navin Arora appointed EVP and Group President, Global Platform Businesses, to drive value creation across a streamlined global portfolio Zainul Mawji, EVP, TELUS Consumer Solutions, transitions from the company after 25 years of significant contributions to TELUS and the communities it serves VANCOUVER, BC, July 22, 2026 /PRNewswire/ -- TELUS Corporation (TSX: T) (NYSE: TU) today announced changes to its executive leadership as a first step in a transformation of the company's core telecom business to drive sustainable growth. This reorganization is designed to drive enhanced customer service, align capital and resources to the highest margin products, services and customer segments, and realize operational efficiencies across the organization.
TELUS Corporation trades at depressed valuations after competitive and psychological headwinds, yet its infrastructure assets and free cash flow growth remain compelling. TU's PureFibre network and diversified businesses, including TELUS Health and AI, underpin a robust moat and significant hidden value. Management targets 10%+ free cash flow CAGR through 2028, supported by reduced CapEx, asset monetizations, and a disciplined deleveraging plan.
TELUS Corporation faces unsustainable dividend payouts, high leverage, and regulatory headwinds, leading to a Hold rating and a $13/share price target. Despite diversified growth in healthcare, agri-tech, and AI, T struggles with margin pressure, elevated churn, and a price war in Canadian telecom. The current 11%+ yield is at risk; a 35-40% dividend cut is likely required to restore financial health and unlock future upside.
The partnership brings ElevenAgents to enterprise customer experience, with TELUS Digital providing the implementation and operations expertise to put it into production VANCOUVER, BC, June 22, 2026 /PRNewswire/ - TELUS Digital, a global technology service provider specializing in AI-powered digital customer experiences (CX) and future-focused digital transformations, today announced a partnership with ElevenLabs, an AI company that transforms how people and businesses communicate with the world. The partnership makes TELUS Digital a preferred implementation partner for ElevenAgents, ElevenLabs' AI voice agent platform.
TELUS Digital brings engineering expertise and the experience of operating contact centers at scale to implement and optimize Cresta's customer experience AI platform, giving global brands an AI solution that analyzes every interaction, deploys AI agents, and augments frontline teams VANCOUVER, BC, June 15, 2026 /PRNewswire/ - TELUS Digital, a global technology service provider specializing in AI-powered digital customer experiences (CX) and future-focused digital transformations, today announced a partnership with Cresta, the unified customer experience AI platform for human and AI agents. Under the partnership, TELUS Digital will introduce prospective and current enterprise clients to Cresta's customer experience AI platform and serve as a preferred implementation partner.
New global survey of 815 enterprise CX leaders finds the leading approach across every major CX function is human agents assisted by AI, but most organizations lack the tools to assess and improve AI performance VANCOUVER, BC, June 3, 2026 /PRNewswire/ - New research commissioned by TELUS Digital and conducted by global consultancy firm, Ryan Strategic Advisory , reveals that across every major customer-facing function, from onboarding and technical support to billing and complaints, the majority of enterprises now rely on human agents assisted by AI. However, only 32% of enterprises surveyed currently use AI-powered quality assurance (QA) and coaching tools, meaning the majority of organizations adopting AI-assisted customer experience (CX) do not have the automated infrastructure in place to effectively monitor AI performance and feed insights back into ongoing improvement.
Study of 34 AI models from 10 global providers finds open-source AI models are not less safe, reasoning models are hardest to exploit and smaller models are the most vulnerable VANCOUVER, BC, May 26, 2026 /PRNewswire/ - TELUS Digital, a global technology service provider specializing in AI-powered digital customer experiences (CX) and future-focused digital transformations, today released its GenAI Safety Model Benchmark , based on more than 620,000 adversarial tests across 34 leading AI models. It is the most extensive generative AI (GenAI) security study by TELUS Digital to date.
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Transcripts source: company-published earnings calls. Speaker attribution and formatting are processed in-app.